---
title: Can I cancel or edit my MerchStore order after it's placed?
description: Learn how to cancel your MerchStore order before it enters production and what steps to take to request a cancellation.
---

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1. [Merchology FAQ](https://faq.merchology.com/?hsLang=en)
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# Can I cancel or edit my MerchStore order after it's placed?

## For MerchStores created on or after 10/21/2026:

Yes, you can cancel your order, but you'll need to act quickly. Orders must be canceled before they are sent to production (approx. 6:30 AM each day). Processing times may vary during peak season and may offer a shorter window for cancelations.

To cancel your order:

1. From your order confirmation page or email, click **Track and Manage Your Order Here**.
2. On the order status page, click **Cancel and Refund Your Order**.
3. Confirm your cancellation when prompted and click **Cancel and Refund Order.**
4. Once canceled, you'll see a confirmation page with your receipt number.

If you no longer see the option to cancel and refund your order, that means the order has already been sent to production and can no longer be canceled.

**Orders cannot be edited after they are placed.** If you need to make changes, you'll need to cancel your order before the deadline and place a new order.

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