---
title: How are MerchStore orders processed?
description: Orders get processed together and lead times do not start until order has been closed.
---

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[![Merchology delivers custom embroidered corporate apparel & custom logo corporate gifts. Free logo & free shipping on decorated orders; up to 50% off your order.](https://faq.merchology.com/hubfs/merchologylogo.svg)](https://www.merchology.com/)

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- [Order Tracker](https://www.merchology.com/account/login)
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1. [Merchology FAQ](https://faq.merchology.com/?hsLang=en)
2. [Merch Solutions](https://faq.merchology.com/merch-solutions?hsLang=en)
3. [Legacy MerchStores (Created before 10/21/2026)](https://faq.merchology.com/merch-solutions?hsLang=en#legacy-merchstores-created-before-10-21-2026)

# How are MerchStore orders processed?

## For MerchStores created before 10/21/2026:

All individual order submissions will be processed under a combined order (all orders are processed together as one — this does not impact your payment method). Lead times do not start until the combined order has been closed, as in the MerchStore itself has reached its closing date.

Store Admins will be notified when the order has closed, and they will be required to submit the completed order. Orders will not be processed until the Store Admin has completed this action.  

- [Orders](https://faq.merchology.com/orders?hsLang=en#main-content)

    - [Proofing](https://faq.merchology.com/orders?hsLang=en#proofing)
    - [Sizing](https://faq.merchology.com/orders?hsLang=en#sizing)
    - [Pricing](https://faq.merchology.com/orders?hsLang=en#pricing)
    - [Changes & Cancelations](https://faq.merchology.com/orders?hsLang=en#changes-cancelations)
- [Artwork & Customization](https://faq.merchology.com/artwork-customization?hsLang=en)
- [Shipping & Delivery](https://faq.merchology.com/shipping-delivery?hsLang=en#main-content)

    - [Lead Times](https://faq.merchology.com/shipping-delivery?hsLang=en#lead-times)
    - [Pricing](https://faq.merchology.com/shipping-delivery?hsLang=en#pricing)
    - [Drop Shipping](https://faq.merchology.com/shipping-delivery?hsLang=en#drop-shipping)
    - [International Orders](https://faq.merchology.com/shipping-delivery?hsLang=en#international-orders)
- [Samples](https://faq.merchology.com/samples?hsLang=en)
- [Payment](https://faq.merchology.com/payment?hsLang=en#main-content)

    - [Gift Cards & Vouchers](https://faq.merchology.com/payment?hsLang=en#gift-cards-vouchers)
    - [Payment Terms](https://faq.merchology.com/payment?hsLang=en#payment-terms)
- [Returns](https://faq.merchology.com/returns?hsLang=en)
- [Rewards & Offers](https://faq.merchology.com/rewards-offers?hsLang=en)
- [Corporate Responsibility & Supplier Diversity](https://faq.merchology.com/corporate-responsibility-supplier-diversity?hsLang=en#main-content)

    - [Sustainability](https://faq.merchology.com/corporate-responsibility-supplier-diversity?hsLang=en#sustainability)
    - [Supplier Diversity](https://faq.merchology.com/corporate-responsibility-supplier-diversity?hsLang=en#supplier-diversity)
- [Policies & Disclaimers](https://faq.merchology.com/policies-disclaimers?hsLang=en#main-content)

    - [Proofing](https://faq.merchology.com/policies-disclaimers?hsLang=en#proofing)
    - [48-Hour Orders](https://faq.merchology.com/policies-disclaimers?hsLang=en#48-hour-orders)
- [Merch Solutions](https://faq.merchology.com/merch-solutions?hsLang=en#main-content)

    - [Legacy MerchStores (Created before 10/21/2026)](https://faq.merchology.com/merch-solutions?hsLang=en#legacy-merchstores-created-before-10-21-2026)

[![Merchology delivers custom embroidered corporate apparel & custom logo corporate gifts. Free logo & free shipping on decorated orders; up to 50% off your order.](https://faq.merchology.com/hubfs/merchologylogo.svg "Merchology delivers custom embroidered corporate apparel & custom logo corporate gifts. Free logo & free shipping on decorated orders; up to 50% off your order.")](https://www.merchology.com/)

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