Can I cancel my order?

Orders containing products designated as a "48 Hour" product, products listed in our 48 Hour Shipping Collections, or sample orders cannot be canceled once placed.

All other orders can be canceled within 48 hours after placement for no additional charge. Full or partial orders canceled after this 48-hour window will incur a 20% restocking fee based on the order value. After your proof has been approved, or auto-approved by missing this 48-hour window, the order will enter production and therefore cannot be canceled.

If you need to cancel an order after your order placement, please contact our order processing team at orders@merchology.com with your request.