---
title: Can I return custom apparel or gifts?
description: The only returns we can accept are for defective apparel or defective decoration (embroidery, printing, etc).
---

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1. [Merchology FAQ](https://faq.merchology.com/?hsLang=en)
2. [Returns](https://faq.merchology.com/returns?hsLang=en)

# Can I return custom apparel or gifts?

The only returns we can accept are for defective apparel or defective decoration (embroidery, printing, etc). However, we will try and help you out as much as we possibly can, within reason.

- [Orders](https://faq.merchology.com/orders?hsLang=en#main-content)

    - [Proofing](https://faq.merchology.com/orders?hsLang=en#proofing)
    - [Sizing](https://faq.merchology.com/orders?hsLang=en#sizing)
    - [Pricing](https://faq.merchology.com/orders?hsLang=en#pricing)
    - [Changes & Cancelations](https://faq.merchology.com/orders?hsLang=en#changes-cancelations)
- [Artwork & Customization](https://faq.merchology.com/artwork-customization?hsLang=en)
- [Shipping & Delivery](https://faq.merchology.com/shipping-delivery?hsLang=en#main-content)

    - [Lead Times](https://faq.merchology.com/shipping-delivery?hsLang=en#lead-times)
    - [Pricing](https://faq.merchology.com/shipping-delivery?hsLang=en#pricing)
    - [Drop Shipping](https://faq.merchology.com/shipping-delivery?hsLang=en#drop-shipping)
    - [International Orders](https://faq.merchology.com/shipping-delivery?hsLang=en#international-orders)
- [Samples](https://faq.merchology.com/samples?hsLang=en)
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    - [Gift Cards & Vouchers](https://faq.merchology.com/payment?hsLang=en#gift-cards-vouchers)
    - [Payment Terms](https://faq.merchology.com/payment?hsLang=en#payment-terms)
- [Returns](https://faq.merchology.com/returns?hsLang=en)
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- [Corporate Responsibility & Supplier Diversity](https://faq.merchology.com/corporate-responsibility-supplier-diversity?hsLang=en#main-content)

    - [Sustainability](https://faq.merchology.com/corporate-responsibility-supplier-diversity?hsLang=en#sustainability)
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- [Policies & Disclaimers](https://faq.merchology.com/policies-disclaimers?hsLang=en#main-content)

    - [Proofing](https://faq.merchology.com/policies-disclaimers?hsLang=en#proofing)
    - [48-Hour Orders](https://faq.merchology.com/policies-disclaimers?hsLang=en#48-hour-orders)
- [Merch Solutions](https://faq.merchology.com/merch-solutions?hsLang=en#main-content)

    - [Legacy MerchStores (Created before 10/21/2026)](https://faq.merchology.com/merch-solutions?hsLang=en#legacy-merchstores-created-before-10-21-2026)

[![Merchology delivers custom embroidered corporate apparel & custom logo corporate gifts. Free logo & free shipping on decorated orders; up to 50% off your order.](https://faq.merchology.com/hubfs/merchologylogo.svg "Merchology delivers custom embroidered corporate apparel & custom logo corporate gifts. Free logo & free shipping on decorated orders; up to 50% off your order.")](https://www.merchology.com/)

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