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Merchology FAQ
Orders
Orders
What happens once I place my order? (Waive Proof)
What happens once I place my order? (Logo on File)
Will I be contacted after order placement?
What happens once I receive my order?
Proofing
What happens once I place my order? (Full-Service Proofing)
Will I see a proof of my logo before the order is produced?
Can I make edits to my logo?
Sizing
What if I order the wrong size?
How do I know if apparel items are true to size?
Pricing
What is a "Set Up Fee" and how do I get rid of it?
How does your pricing work?
Do you charge sales tax?
Changes & Cancelations
Can I change my order?
Can I cancel my order?
Is there a fee for cancelling my order?
