---
title: Orders | Merchology FAQ
description: Orders
---

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[![Merchology delivers custom embroidered corporate apparel & custom logo corporate gifts. Free logo & free shipping on decorated orders; up to 50% off your order.](https://faq.merchology.com/hubfs/merchologylogo.svg)](https://www.merchology.com/)

- [Shop Products](https://www.merchology.com/)
- [Brands](https://www.merchology.com/pages/brands)
- [Order Tracker](https://www.merchology.com/account/login)

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- [Shop Products](https://www.merchology.com/)
- [Brands](https://www.merchology.com/pages/brands)
- [Order Tracker](https://www.merchology.com/account/login)
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- [Contact Us](https://www.merchology.com/pages/contact-us)

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1. [Merchology FAQ](https://faq.merchology.com/)
2. [Orders](https://faq.merchology.com/orders)

# Orders

- [What happens once I place my order? (Waive Proof)](https://faq.merchology.com/migration/knowledge/faq/orders/what-happens-once-i-place-my-order-waive-proof)
- [What happens once I place my order? (Logo on File)](https://faq.merchology.com/migration/knowledge/faq/orders/what-happens-once-i-place-my-order-logo-on-file)
- [Will I be contacted after order placement?](https://faq.merchology.com/migration/knowledge/faq/orders/will-i-be-contacted-after-order-placement)
- [What happens once I receive my order?](https://faq.merchology.com/migration/knowledge/faq/orders/what-happens-once-i-receive-my-order)

## Proofing

- [What happens once I place my order? (Full-Service Proofing)](https://faq.merchology.com/migration/knowledge/faq/orders/what-happens-once-i-place-my-order-full-service-proofing)
- [Will I see a proof of my logo before the order is produced?](https://faq.merchology.com/migration/knowledge/faq/orders/will-i-see-a-proof-of-my-logo-before-the-order-is-produced)
- [Can I make edits to my logo?](https://faq.merchology.com/migration/knowledge/faq/orders/can-i-make-edits-to-my-logo)

## Sizing

- [What can I do if an item I want is out of stock?](https://faq.merchology.com/migration/knowledge/faq/orders/what-can-i-do-if-an-item-i-want-is-out-of-stock)
- [What if I order the wrong size?](https://faq.merchology.com/migration/knowledge/faq/orders/what-if-i-order-the-wrong-size)
- [How do I know if apparel items are true to size?](https://faq.merchology.com/migration/knowledge/faq/orders/how-do-i-know-if-apparel-items-are-true-to-size)

## Pricing

- [What is a "Set Up Fee" and how do I get rid of it?](https://faq.merchology.com/migration/knowledge/faq/orders/what-is-a-set-up-fee-and-how-do-i-get-rid-of-it)
- [How does your pricing work?](https://faq.merchology.com/migration/knowledge/faq/orders/how-does-your-pricing-work)
- [Do you charge sales tax?](https://faq.merchology.com/migration/knowledge/faq/orders/do-you-charge-sales-tax)

## Changes & Cancelations

- [Can I change my order?](https://faq.merchology.com/migration/knowledge/faq/orders/can-i-change-my-order)
- [Can I cancel my order?](https://faq.merchology.com/migration/knowledge/faq/orders/can-i-cancel-my-order)
- [Is there a fee for cancelling my order?](https://faq.merchology.com/migration/knowledge/faq/orders/is-there-a-fee-for-cancelling-my-order)

- [Orders](https://faq.merchology.com/orders#main-content)

    - [Proofing](https://faq.merchology.com/orders#proofing)
    - [Sizing](https://faq.merchology.com/orders#sizing)
    - [Pricing](https://faq.merchology.com/orders#pricing)
    - [Changes & Cancelations](https://faq.merchology.com/orders#changes-cancelations)
- [Artwork & Customization](https://faq.merchology.com/artwork-customization)
- [Shipping & Delivery](https://faq.merchology.com/shipping-delivery#main-content)

    - [Lead Times](https://faq.merchology.com/shipping-delivery#lead-times)
    - [Pricing](https://faq.merchology.com/shipping-delivery#pricing)
    - [Drop Shipping](https://faq.merchology.com/shipping-delivery#drop-shipping)
    - [International Orders](https://faq.merchology.com/shipping-delivery#international-orders)
- [Samples](https://faq.merchology.com/samples)
- [Payment](https://faq.merchology.com/payment#main-content)

    - [Gift Cards & Vouchers](https://faq.merchology.com/payment#gift-cards-vouchers)
    - [Payment Terms](https://faq.merchology.com/payment#payment-terms)
- [Returns](https://faq.merchology.com/returns)
- [Rewards & Offers](https://faq.merchology.com/rewards-offers)
- [Corporate Responsibility & Supplier Diversity](https://faq.merchology.com/corporate-responsibility-supplier-diversity#main-content)

    - [Sustainability](https://faq.merchology.com/corporate-responsibility-supplier-diversity#sustainability)
    - [Supplier Diversity](https://faq.merchology.com/corporate-responsibility-supplier-diversity#supplier-diversity)
- [Policies & Disclaimers](https://faq.merchology.com/policies-disclaimers#main-content)

    - [Proofing](https://faq.merchology.com/policies-disclaimers#proofing)
    - [48-Hour Orders](https://faq.merchology.com/policies-disclaimers#48-hour-orders)
- [Merch Solutions](https://faq.merchology.com/merch-solutions#main-content)

    - [Legacy MerchStores (Created before 10/21/2026)](https://faq.merchology.com/merch-solutions#legacy-merchstores-created-before-10-21-2026)

[![Merchology delivers custom embroidered corporate apparel & custom logo corporate gifts. Free logo & free shipping on decorated orders; up to 50% off your order.](https://faq.merchology.com/hubfs/merchologylogo.svg "Merchology delivers custom embroidered corporate apparel & custom logo corporate gifts. Free logo & free shipping on decorated orders; up to 50% off your order.")](https://www.merchology.com/)

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