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Can I have multiple accounts?

For MerchStores created on or after 10/21/2026:

Yes, you can have multiple accounts linked to the same email address, and each account can have multiple MerchStores.

You may want to create separate accounts if different groups within your organization need different saved payment methods or account admin access. Each MerchStore can have its own payment setup, such as Individual Pay or Organization Pay, and can offer Gift Codes. However, MerchStores connected to the same account share the same saved payment details used for Organization Pay and Gift Codes.

For example, Company A may have one account for its Marketing and Sales MerchStores, with organization-paid orders and Gift Codes charged to one saved payment method. If its Accounting and IT MerchStores need to use a different payment method, Company A can create a second account for those stores.

Creating separate accounts can also help control admin access, since Account Admins only have access to the stores associated with the accounts they are invited to.