How do I reset my account password?
For MerchStores created on or after 10/21/2026:
To reset your account password:
- On the account login page, click Reset Password.
- You will receive an email from Fulfill Engine (info@fulfillengine.com) at the email address associated with your account.
- Open the email and click Change My Password.
- You will be directed to a page where you can create a new password.
- Once your password has been updated, you will see a Password Reset Successful confirmation.
- Navigate back to the account login page and sign in using your new password.
Check promotions: Not seeing these emails in your inbox? Be sure to check your promotions or spam folder, as they may have landed there.