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When an Account Admin I invite receives their email invitation, what do they need to do?

For MerchStores created on or after 10/21/2026:

The Account Admin will receive an email from Merchology donotreply@checkoutstores.com with the subject line “Merchology – You're invited.” The email will let them know they have been invited to manage the MerchStore.

To accept the invitation:

  1. Click Accept Invitation in the email.
  2. On the sign-up page, create an account.
  3. Check your email for an account verification email and click the verification link.
  4. You will receive another email to confirm your account. Follow the instructions to complete the confirmation.
  5. Once your account is confirmed, click Let’s Go to access the account.

Check promotions: Not seeing these emails in your inbox? Be sure to check your promotions or spam folder, as they may have landed there.